WebFones vs. Traditional Telephone Service

Traditional Telephone Service uses physical copper wires (lines) to connect phone calls to a specific business location. The technology hasn’t changed much in the last 130 years, often creating challenges as business move and expand. For more information on the history of traditional phone service, click here.

WebFones Voice over IP (VoIP) eliminates the limitations of physical phone lines by connecting calls using any Internet connection, similar to other internet services like email. Companies with WebFones VoIP have greater flexibility and can significantly lower the cost of multiple business locations and adding remote employees.

Here are some of the differences between WebFones and Traditional Telephone Service:

WebFones Traditional Service
Phone System Centrally located on the internet allowing multiple business locations to use the same phone system. No local phone system equipment. Phone systems must be purchased and installed at each business location.
Phone Numbers Location independent making it easy to move to a new location without changing phone numbers. Phone numbers are location dependent. Moving to new office space often means changing your phone numbers.
Phone Lines Since there are no phone lines, simultaneous call capacity is shared between all numbers and users. Requires companies to purchase lines for each hunt group. With traditional service, a sales number cannot share the same lines as customer service.
Cost WebFones is usually less expensive than purchasing traditional phone lines. When you consider the cost of long distance and purchasing phone system equipment, WebFones is a lot less expensive.

WebFones Cloud-Hosted VoIP

With WebFones, companies no longer have to adapt their business practices to fit technology. They no longer need to purchase and maintain expensive phone lines, PRIs, and PBX equipment onsite. They no longer need to have their business phone numbers reflect an actual physical location. And they no longer need to get a new phone number if their company moves or expands.

Cloud-hosted VoIP opens new possibilities for businesses to connect all employees, stores and office locations in ways that make business sense. For instance, businesses can set up their phone system so that their customers call just one customer service number and are transparently connected to service personnel working in multiple locations. In short, Cloud-hosted VoIP empowers businesses to dynamically expand, consolidate, and customize their phone services in ways that are simply not possible with on-premises phone systems.