Call Queues
With WebFones call queues make it easy to create your own Call Center! Use queues to distribute incoming calls between representatives. Representative's phones ring, regardless of physical location, according to the ring strategies you specify. Call distribution options include: simultaneous ring; in-series; round robin; least recent; fewest calls; and random. You can also set WebFones to play a custom informational message about your organization or music while callers are waiting.