Music On Hold

Music On Hold -- Promote, Instruct, Entertain

While WebFones Business VoIP provides a host of ways to minimize customer wait times, it's important to have a well-thought out on-hold program for those inevitable times that a caller is placed on hold.

In fact, placing calls on hold provides a perfect opportunity to advertise products and services, while keeping callers engaged.

WebFones Business VoIP services partners with professional voice service companies to help you create programs that achieve your business goals and reflect your brand.

For related links, here are some suggestions:

WebFones Wiki - Greetings http://webfones.wikidot.com/greetings-music-on-hold Use the Greetings page to upload sound files for greetings and prompts. Greetings are the prompts used for menus and other parts of the system. Greetings must be MONO wav files and cannot be greater than 5MB in size.