Phone Numbers (DIDs)
WebFones sophisticated routing capabilities go beyond forwarding calls to a receptionist or menu tree. Support for Direct Inward Dial (DID) means specific incoming numbers can be routed automatically to specific extensions, so that specific callers directly reach a specific person, department, and/or message and menu when dialing your main number.
For related links, here are some suggestions:
WebFones Wiki - Phone Numbers
The Phone Numbers page allows you to configure how you want calls to be routed when each phone number is dialed. Each phone number should be routed either to a menu, menu option or user extension. The routing rules can be different for daytime and after-hours according to a custom schedule you can specify for each number, as well as other advanced options.
WebFones Wiki - Specifying 911 Number
The 911 tab provides a way for you to identify which physical office address is associated with what 911 Emergency number so that when a user dials 911, the number that is associated with the proper address in the National Caller ID database. Once this is setup for a number, each user and each phone has the ability to over-ride the default 911 location. You must setup a different phone number for each 911 location.