Whisper Mode

Whisper Mode for Employee Training

Whisper Mode allows more experienced employees to listen in on a conversation and privately offer pointers to a new employee that the customer cannot hear.

See also: Call Recording

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WebFones Wiki - Whisper Mode http://webfones.wikidot.com/user-extensions-general Whisper Mode allows a more experienced employee to listen in on a conversation and privately offer pointers to a new employee that the customer cannot hear. Turning this feature on allows other extensions to listen in on the currently selected extension by pressing the Whisper soft-key (available on Polycom phones) or by dialing *** followed by the extension.