Flagship Feature

Call Intelligence

Every call, understood. Every gap, caught.

Call Intelligence uses proprietary AI to transcribe and analyze recorded phone conversations across your business. It identifies opportunities, tracks sentiment, and surfaces coaching insights your team can use.

See what was said, how calls were handled, where follow-up may be needed, and whether best practices are being followed — all with enterprise-grade encryption to protect client privacy.

AI Summaries

Instant call summaries so you never replay full recordings.

Performance Scoring

Objective ratings that highlight coaching opportunities.

Alerts

Know what needs attention.

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Call Scoring
Call Intelligence call scoring with AI summary and per-category performance ratings
One-Click Recap

Call Brief

Know what was said. Know what comes next.

Call Brief turns every recorded conversation into clear, structured notes with speaker-identified transcripts and defined follow-up steps.

With one click, generate a concise summary of your call — key discussion points, commitments, and next actions. Everything is delivered in text, ready to review or paste straight into your CRM.

Comprehensive notes. Clear next steps.

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Call Brief
Call Brief summary with meeting type, participants, and key discussion points, plus Save PDF and Save Markdown options
Works With What You Use

WebFones Browser

Your tools, now click-to-call.

WebFones Voice includes a built-in browser that converts the phone numbers in your business web applications into instant click-to-call links — no setup required.

Your team works from the same systems they already use, while WebFones enhances them with calling, messaging, and call details in one place. No plugins, no extensions, and no custom integrations. Roll it out across every location with consistent functionality everywhere.

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Built-in Browser
WebFones Browser turning a CRM contact's phone number into a click-to-call action on a tablet