Privacy Policy

WebFones, LLC. ("WebFones") will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the WebFones service.

Collection / Use of Information

WebFones shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. WebFones will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from WebFones, that customer's information will not be used for the purpose of marketing new products.

Security

WebFones has invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, WebFones has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. WebFones will continue to revise policies and implement additional security features as new technologies becomes available.

Communications

WebFones will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using WebFones services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity

WebFones may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate WebFones's Service Level Agreement.

Account Information

WebFones will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with WebFones is current and accurate.

Text Messages and Privacy

By signing up as a user and submitting your phone number, you consent to receive text messages from WebFones. These may come in the form of system notifications, voicemail notifications or communications from our staff. Message and data rates may apply. If you wish to stop receiving SMS communications from us or request that your information be deleted, you can do so by texting STOP. We will promptly honor your request.

SMS Text Disclosure

By signing up as a user and submitting your phone number, you consent to receive text messages from WebFones.  These may come in the form of system notifications, voicemail notifications or communications from our staff. Message and data rates may apply. If you wish to stop receiving SMS communications from us or request that your information be deleted, you can do so by texting STOP. We will promptly honor your request.

Contact Information

If you have any questions about this privacy policy or how we handle your information, please contact us at 727-498-2200 or support@webfones.com.