Our Process

1. Consultation Call with an Expert

This is what we discuss:

  • How customers normally communicate with your company.
  • Bottlenecks and potential improvements.
  • Lists of users and departments to assist in system design.
  • Professional voice greetings and music-on-hold programs you might want to implement.

2. Design your phone system

WebFones will design an initial configuration, with test numbers and text-to-speech menus. Once the scripts and design is finalized, you can swap out text-to-speech with real recorded professional greetings.

3. Deploy

We move your numbers from your old provider to WebFones.